The topics to be covered include: First Look at Computer Parts and Tools. Working Inside Desktop Computers  and Laptops. All about Motherboards. Supporting Processors and Updating Memory. Supporting the Power System. Troubleshooting Computers. Supporting Hard Drives and other Storage Devices. Survey of Windows Features and Support tools. Installing Operating Systems. Understanding the boot process and command line. Supporting I/O Devices. Maintaining Windows. Optimizing windows. Supporting and Troubleshooting windows. Connecting to a Network.  Setting up a Network. Network support. Supporting Printers. Customizing a System.